Please allow 1-2 weeks for processing and shipping once your order has been placed. The weekends are not included in the shipping time.
STATUS OF ORDER
You will be notified by email with a tracking number once your order has been shipped out. Please allow 48 hours for your tracking information to update.
If your order remains in pre-shipment for longer, allow for at least a week before contacting me. USPS may have missed scanning your label before leaving its initial location. However, your package is still out for delivery.
ART PRINTS
All art prints are shipped via USPS First Class Mail. Delivery time is separate from the allotted time for processing and shipping.
ORIGINAL PAINTINGS
Please allow 1-3 business days for the item to be delivered after being notified of shipment.
LOST/MISPLACED PACKAGES
Once an order has been shipped, I am not responsible for packages that may be lost or misplaced by the carrier through transit. Contact USPS or go to your local post office to request a missing mail search. After a package has been delivered, I am not liable for the events that may occur after.
RETURN POLICY
All sales are final, thus returns and refunds are not offered. If any mistake is made on my end, it will be resolved on my behalf. Exchanges are offered if an item arrives damaged or bent, and your order will be reshipped to you.
Need additional help?
Reach out at info@mikaywa.com for more questions related to shipping and returns.